Community Services
Active Offer Training
Bonjour ! Hello!
The Ontario Government is partnering with Collège Boréal to provide access to e-modules on the active offer of French-language services to government agencies and third parties providing services on its behalf. The e-modules are part of a project funded under the Canada Ontario Agreement on French Language Services.
Why an Active Offer of Services in French?
Instead of putting the onus on francophone clients to ask for services in French, an active offer of services supports francophone clients by clearly showing them that services are provided in their language. An active offer of services always begins with “Bonjour” and requires planning and a strong commitment to providing excellent services in French.
Prepare and learn all you need to know about providing an active offer of services in French, from planning to handling a call, by taking the following e-courses:
- For agencies and third-party service providers:
- Third-Party Service Providers and Partners – E-Course in French
- Third-Party Service Providers and Partners – E-Course in English
**These training modules are the property of the Ontario Government; they are not part of the training offer developed by Collège Boréal.
- For agency staff members and management:
- Front-line Managers and Staff – E-Course in English
- Policy/Program/Communications Staff and Program Managers – E-Course in English
**These training modules are the property of the Ontario Government; they are not part of the training offer developed by Collège Boréal.
Looking for other public services?
Check out the range of services for the community.
Many of our services are designed for both students and the community. Services may vary by campus.
Our locations
1560 Lasalle Boulevard, Bureau F, Sudbury (Ontario) P3A 1Z7 
705-560-1562 
Toronto
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136, chemin Bayfield, Bureaux 1-110, Barrie (Ontario) L4M 3B1 -
705-722-0454
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optionsemploi.barrie@collegeboreal.ca
optionsemploi.barrie@collegeboreal.ca 
Windsor
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7515, promenade Forest Glade, Windsor (Ontario) N8T 3P5
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519-988-1766
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optionsemploi.windsor@collegeboreal.ca
Timmins
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330, avenue Second, Bureau 104, Timmins (Ontario) P4N 8A4
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705-268-3800
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optionsemploi.timmins@collegeboreal.ca
Kapuskasing
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3, avenue Aurora, Kapuskasing (Ontario) P5N 1J6
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705- 337-6679
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optionsemploi.kapuskasing@collegeboreal.ca
Nipissing
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186, rue Main, Bureau 1, Sturgeon Falls (Ontario) P2B 1N9
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705 753-9844
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optionsemploi.nipissing@collegeboreal.ca
