Computer Sciences - Support Services
Campus: Sudbury (SU), Toronto (TO)
Program code:
GINF
Admission code:
GINF
Length:
1 year
Description:
This program gives the student the skills required to work in a computer technical support environment. The program covers maintenance, technical assistance, and repair of computers and peripherals, as well as the use of common computer software. It also includes the basic notions of networking and problem-solving.
Tuition fees (approx.):
$3,366
Other fees (certificate, field activities, etc.):
$500
Admission requirements:
- Ontario high college diploma or its equivalent in another province, or mature student status
- 1 French credit:grade 11 or 12, pre-college or pre-university
Work environment (type of employer):
- Small, medium, and large companies as well as organizations of all types (governments, colleges, financial institutions, hospitals, etc.)
- Service offices
- Computer repair companies
- Technical support centres (Helpdesk)
-
Customer service and sales of computer products
Candidate profile:
The ideal candidate is creative, resourceful and enjoys solving problems with original approaches. He/she loves new technologies and is ready to face the challenges of a field in constant evolution. Loves new experiences, works well with a team and with a variety of clients.
Credential:
Ontario college diploma
Note:
-
The first semester is the same as that of the Computer Engineering Technician program (Techniques du génie informatique). Consequently, the student may choose either the Computer Sciences - Support program or the Computer Engineering Technician program at the end of the first semester.
Step 1
- FRA1005 ~ Français I
- INF1007 ~ Concepts essentiels et technologies informatiques I
- INF1008 ~ Systèmes d’exploitation I
- INF1035 ~ Logiciels d’applications
- INF1039 ~ Résolution de problèmes et algorithmes
- INF1040 ~ Réseaux I
- MAT1018 ~ Mathématiques informatiques
Step 2
- ENG1003 ~ English Communications I
-
GEN1034 ~ Philosophie – Logiques et
arguments -
INF1041 ~ Introduction à l’administration
des systèmes - INF1049 ~ Service à la clientèle
-
INF1056 ~ Dépannage et réparation de
systèmes - INF1065 ~ Outils diagnostiques
- INF1066 ~ Santé et sécurité
- INF1067 ~ Périphériques
- STG1080 ~ Stage en industrie