Key Performance Indicators (KPIs)

Since 1998, the Ministry of Colleges and Universities and the colleges of applied arts and technology have defined five Key Performance Indicators (KPIs) to measure, in a consistent manner across the college system, college performance against Ministry stated goals and objectives for post-secondary programs. The five KPIs are: student satisfaction, graduate satisfaction, graduation rate, graduate employment rate and employer satisfaction. The KPI data are used by colleges to demonstrate their achievements and to identify where changes could be made to programs and services to better meet the needs of students. The Ministry also uses the data to advise and inform government about the colleges and in the planning and policy-making for the college system.

 

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Collège Boréal is, once again, leading the pack in Ontario!

This year, Collège Boréal is the only college with a top rank for two of five indicators, namely Student Satisfaction and Graduation Rate. This is the 17th time in 20 years that Collège Boréal is Ontario’s top ranking college for at least two of five indicators.

Proof of the quality of Boréal’s educational model

The 2018-2019 data confirm the consistency of College Boréal’s performance:

  • For the 18th time in 19 years, Boréal’s graduation rate is the highest in the province;
  • For the fourth time in four years, Boréal’s student satisfaction rate is the highest in the province;
  • In 2018-2019, Boréal’s results are above the provincial average for all five Key Performance Indicators.

“What is being evaluated here is the quality of our service delivery model. These results show that Collège Boréal is moving in the right direction,” concluded Daniel Giroux, president of Collège Boréal.

Who wouldn’t recommend Boréal?

The proof comes from people who have experienced Collège Boréal: students, graduates and employers all state that they would recommend Boréal to their friends or to other employers and they state it at record rates: 92%, 93% and 96% respectively.

“This expression of confidence pushes us to continue our efforts to maintain and increase our reputation, which rests on a solid base,” added Mr. Giroux.

Colleges use the Key Performance Indicators to highlight their achievements and to identify areas for improvement to the programs and services they offer in order to better meet the needs of students.

The Ministry of Colleges and Universities uses this data to advise and inform the government about colleges, to plan the development of the college network and to ensure the implementation of educational policies.

The survey results are posted online at www.collegesontario.ca

Quotes

“The Key Performance Indicators are like a report card for the college. Every year, they allow us to conduct a detailed analysis of our areas of strength and areas where improvements are possible. Of course, we view our results with pride, but also with a degree of humility, because we know that our strength resides in our students, our clients and our staff, without whom we couldn’t achieve these results year after year.”

Daniel Giroux, president of Collège Boréal

Highlights

Student Satisfaction

  • 87,00% of students state that they are satisfied with their college experience (top rank; the provincial average is 75.70%);
  • 94,30% of students consider that their program gives them knowledge and skills they will use in their future career (top rank; the provincial average is 86.20%);
  • 88,10% of students are satisfied with the overall quality of their learning experience in their program (top rank; the provincial average is 78.30%)
  • 83,80% of students are satisfied with the overall quality of services provided by Collège Boréal (top rank; the provincial average is 63.60%);
  • 82,00% of students are satisfied with the overall quality of the college’s physical resources and installations (2nd rank; the provincial average is 74.80%);
  • 83,00% of students are satisfied with the college’s staff commitment to ensuring their success (the provincial average is 59.00%);
  • 92,00% of students would recommend Collège Boréal to a friend or other interested persons.

Graduate satisfaction

  • 86,20% of Boréal’s graduates are satisfied or very satisfied with their college experience (third rank; the provincial average is 79.90%);
  • 93,00% of graduates would recommend Collège Boréal to their friends or other interested persons;
  • 89,00% of graduates would also recommend their respective programs.

Graduation rate

  • 76,30% of students registered at Collège Boréal have obtained their diploma (top rank; the provincial average is 67.20%);

Employment rate

  • 86,50% of Collège Boréal graduates have found a job in the six months following their graduation (17th rank; the provincial average is 86.20%)

Employer satisfaction

  • 93,80% of employers who hired a Collège Boréal graduate are satisfied or very satisfied with their hire (5th rank; the provincial average is 89.60%);
  • 96,00% of employers would recommend hiring a Collège Boréal graduate to other employers.

2015-2016

OSAP Default rates 2015-2016

2014-2015

OSAP Default rates 2014-2015

2013-2014

OSAP Default rates 2013-2014

OSAP Website

http://www.tcu.gov.on.ca/pepg/ 

Labour Market Employment Profiles

https://www.app.tcu.gov.on.ca/eng/labourmarket/employmentprofiles/index.asp

Colleges Ontario Key Performance Indicators

http://www.collegesontario.org/outcomes/key-performance-indicators.html